ReplyMinute

Privacy Policy

ReplyMinute ("we," "us") is a founder-led development studio serving US businesses. This policy explains, in plain language, what information we handle and how.

1. This website

This site sets no tracking cookies and runs no advertising or fingerprinting scripts. Our hosting provider (Cloudflare Pages) records standard, aggregate server logs (such as request counts and country-level traffic) to operate the service; we do not use them to identify visitors. We also count page visits with an anonymous, cookie-free ping that records the approximate city or region and the page viewed — never IP addresses, device identifiers, or anything that identifies you.

2. When you contact us

If you email us or book a call, we receive the information you choose to share (name, email address, business details). We use it only to respond, prepare your free teardown, and conduct business you've asked for. We do not sell it, rent it, or add it to third-party marketing lists.

3. Client systems and client data

The automation systems we build run inside accounts owned by the client — the client's Twilio, Google, and workflow accounts. Lead data (names, phone numbers, emails, messages submitted by the client's customers) flows through and is stored in those client-owned systems, not on ReplyMinute servers (we operate none).

• During a build and under an active care plan, authorized ReplyMinute team members access client systems only with the client's permission, to build, test, monitor, and fix what was agreed.
• Access can be revoked by the client at any time; we design every system to keep working after revocation.
• Workflow execution histories may retain lead records inside the client's own automation instance; retention settings are documented at handoff and configurable by the client.

4. Text messaging (SMS) in client systems

Systems we build send SMS only to people who have contacted the client and/or consented to be contacted, identify the sending business, and honor STOP/HELP requests with suppression lists. Consent records are stored in the client's systems. Message recipients should contact the business that messaged them; if you believe a ReplyMinute-built system messaged you improperly, email us and we will work with the client to investigate.

5. Where we work from

ReplyMinute serves US businesses and operates internationally. Where ReplyMinute team members can access client systems containing personal information of US consumers, that access happens under the client's direction and the terms of the applicable service agreement.

6. Your choices

Email us at inquiry@getreplyminute.com to ask what information we hold about you, correct it, or have it deleted. We respond within a reasonable time, usually within a few business days.

7. Changes

If this policy changes, the new version will be posted here with an updated date.